Even the best ideas require validity. It is irresponsible to dive in headfirst with a new product or service that you haven’t even checked with your target demographic.
So how do you test the waters? One of the most effective ways to do so is by conducting a focus group discussion. It’s a marketing research method where you gather representatives of your target market to present your new product or service and get their opinion.
I’ve been participating in focus groups since my college days. It pays well and even gets me free stuff from time to time.
I have experienced facilitating focus group discussions, and I’m aware of the invaluable insight it provides to small business owners. I want to pass on the knowledge I’ve accumulated all these years through this quick guide on how to recruit participants for a focus group. After all, you know how much I enjoy helping other people out.
How To Recruit Participants for a Focus Group: The Steps
Below are the steps that you can follow to recruit the right participants for your focus group.
Step #1: Establish a Clear Objective
The first thing that you want to do is to determine your objectives. Your goals can give you crucial clues on the type of people you want to participate in your focus group discussion, after all.
For instance, suppose you want to improve the packaging of an existing product. That means you don’t only need to invite the target demographic that the product was intended for. You would also benefit from inviting people who are more creative and artistically inclined.
Step #2: Determine Your Ideal Participant
Next, ask yourself. Who is your ideal participant? Don’t hold back.
Be as detailed as possible. At the very least, here are the points that you might want to look out for:
- Family Size
Take note of nuances as well. Does your ideal participant enjoy driving a certain car? What type of hobbies does he enjoy?
Are they a fan of your competitor’s products? How about your products? Are they aware of your brand? How often do they use your products and similar ones?
Finally, don’t forget to take note of their online activity. I particularly find this helpful in searching for my respondents and sending out survey invites.
Step #3: Formulate a Qualifying Questionnaire
After you have determined your ideal participant, the next challenge lies in finding them. The good news is that many people are willing to become focus group respondents.
The bad news? Only a few will probably meet the criteria you require.
The previous step will prove helpful here. You can use the details you have determined earlier as a reference to create the questions in your qualifying questionnaire. You’ll use the same reference as an answer key later on.
As for the questions, provide a strategic set of multiple choices for each. Don’t forget always to include an opt-out choice for each item.
It could be as simple as adding a “none of the above” option. It will help minimize inaccuracies.
Here’s a pro tip: Be on the lookout for responses that seem too good to be true. It is natural for people to be eager to please. That doesn’t mean they will give you the quality insight you need, though.
Step #4: Determine How To Reach Your Audience
The easiest method is to sign up for market research platforms online. These are like marketplaces that aim to connect market researchers and interested participants with each other. You can also share your questionnaire via social media, especially if it’s a platform that your ideal respondents frequent.
Step #5: Get Your Incentive Ready
Don’t forget to indicate the potential incentive or compensation that your respondents can earn. It will encourage more people to take your qualifying survey to increase your chances of finding your ideal participants.
While more respondents find cash ideal, you can also opt for other forms of incentives such as gift certificates, credit card points, and related perks.
Ask yourself: is your incentive worth an hour of your own time? If yes, then it is probably enough to attract quality respondents. If not, then you should definitely rethink your reward.
Step #6: Get Your Venue Ready
You should also determine the venue of your focus group discussion. It is ideal to include this in your survey invite. It will help people further discern whether they’re the right respondent for your needs.
You can hold focus group discussions either in person or online. It is ideal to get your location reserved beforehand, if necessary. In this way, you’ll have a date and address to provide to your interested applicants.
Meanwhile, those planning to hold their sessions online must determine the platform they’re going to use. It will allow you to give your respondents some time to prepare their needed tech before the big day.
For example, do they need to download certain software or mobile applications? Will you require a webcam and a microphone?
Step #7: Confirm Your Participants for the Big Day
Speaking of the big day, always confirm your participants’ attendance the day before. Keep in mind that there will always be no-shows. That’s why I always recruit a couple more than the number of participants I really require.
It always gives me the peace of mind to call my respondents for confirmation rather than waiting for them to reply to my online messages. Should you choose just to send them an email or SMS notification, you might want to consider asking for a response regardless if they’re going to make it or not.
You can even add a consequence for those who fail to respond on time. In this way, you’ll have an idea of what to expect for your session.
And that’s it! All you need to do is to wait for them to show up. I hope my guide on how to recruit participants for a focus group has proved helpful in your hunt for your ideal participants. Sadly, there is no such thing as the “perfect respondent”, but keeping the tips I have shared with you in mind can give your participant search some structure.